OVERVIEW

SPECIFICATIONS

Free Freight is offered on New Zealand deliverable orders of over $300.

Our shipping rates are based on the cost of your combined purchases.

As a general rule, orders will be dispatched from our Queenstown store, on the next business day after payment is received. Sometimes, we might achieve same day dispatch, however this is not guaranteed. All orders are freighted via standard security freight, utilising several different Third Party couriers. The courier used will depend on product ordered and the delivery address. Dispatch will usually take 1-3 business days from leaving our store. Freight for items/destinations outside of normal regions, should be negotiated prior to dispatch.

Click and Collect - With online purchases, the customer has an option to personally collect from our NZSHRED store at 19 Shotover Street, Queenstown. These purchases are freight & handling free-of-charge.

Please note all solid Watersports boards (eg: Paddleboards, Surfboards, Wakeboards & Skates) are generally Click and Collect ONLY. We can on occasions quote on freighting of these to New Zealand destinations. This cost will be 100% incurred by the customer. 

For all International Orders, a phone number is required so please include. For China a Resident ID is also required.

Send us a message through our Customer Service page or use our Live Chat - just click the red bubble on the right hand side

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