Supercommunicators - Charles Duhigg
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Description
The bestselling author of The Power of Habit shares the secrets of good conversations and successful communication
How is it that we find it easy to talk to some people and struggle to do so with others? Why does the effectiveness of a message rely so strongly on who the messenger is? And what is the secret of having a successful difficult conversation?
Charles Duhigg has the answer to all these questions and many more, and in Everything is a Conversation he shares the arts and science of successful communication. He explains the neuroscience of listening. He interviews expert persuaders and reveals their secrets. And he reveals the techniques we can all master to achieve a sense of true connectedness with others, however tricky the circumstances. Along the way he shows how a board game fanatic used his conversational skills to become a champion, how a potentially fatal outbreak of botulism was prevented not by medical diagnosis but by talking, and what Plato has to teach us about empathy. Packed with fascinating stories and drawing on cutting-edge research, this is a wonderfully readable and rewarding book on an essential human skill.
Free Freight is offered on New Zealand deliverable orders of over $300.
Our shipping rates are based on the cost of your combined purchases.
| Size | South Island NZ | North Island NZ | Australia | Other |
| Standard ($1-$150) |
NZ$9 | NZ$9 | NZ$20 | $26 |
| Medium (150.01-$299.99) |
NZ$15 | NZ$15 | NZ$30 | $55 |
| Large ($250.01 - $299.99) |
NZ$25 | NZ$25 | NZ$180 | Please email |
As a general rule, orders will be dispatched from our Queenstown store, on the next business day after payment is received. Sometimes, we might achieve same day dispatch, however this is not guaranteed. All orders are freighted via standard security freight, utilising several different Third Party couriers. The courier used will depend on product ordered and the delivery address. Dispatch will usually take 1-3 business days from leaving our store. Freight for items/destinations outside of normal regions, should be negotiated prior to dispatch.
Click and Collect - With online purchases, the customer has an option to personally collect from our NZSHRED store at 19 Shotover Street, Queenstown. These purchases are freight & handling free-of-charge.
Please note all solid Watersports boards (eg: Paddleboards, Surfboards, Wakeboards & Skates) are generally Click and Collect ONLY. We can on occasions quote on freighting of these to New Zealand destinations. This cost will be 100% incurred by the customer.
For all International Orders, a phone number is required so please include. For China a Resident ID is also required.
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